• Bachelor's Degree in business field or equivalent experience. • 5+ years experience in eCommerce. • 3+ years experience managing/mentoring others. • Hands on experience or knowledge of best practices in all areas of eCommerce including catalog management, product merchandising, inventory availability, shopping cart and checkout, order management, search and guided navigation, SEO, personalization, gift registry, and customer service. • General knowledge of accounting principles and ability to read, analyze, and interpret financial reports, as demonstrated by education and experience. • Demonstrated leadership and decision making skills, as well as ability to work effectively with both technical and non-technical personnel, and interact with multiple levels of the organization. • Understanding of systems and project management (e.g. functionality, screen design, user testing and implementation/rollout). • Strong oral and written communication, organization, and presentation skills; and ability to work independently. • Experience working with Websphere Commerce preferred.
Acme Tools is a leading provider of power tools and equipment, with some of the largest first class showrooms in the nation. Serving the needs of customers since 1948, we offer sales, rental, and service solutions to building, remodeling, woodworking, and landscaping industries with a wide selection of products from all the major manufacturers. We operate 9 stores across North Dakota, Minnesota, and Iowa, and also support our customers throughout the United States from our on-line store at www.acmetools.com.
Due to continued growth, we are seeking an energetic, passionate and experienced Director of eCommerce to join our corporate headquarters in Grand Forks, North Dakota. This individual will lead and drive Acme Tools' eCommerce Division by providing innovative strategies to ensure our company reaches its productivity and profitability goals. This leader will report directly to the Vice President and co-owner of Acme Tools.
Duties and Responsibilities will include:
• Establish, control, and supervise all online store activities, including development and implementation of goals and objectives to meet strategic planning and profitability growth objectives. • Ensure that marketing campaigns developed in conjunction with the marketing team include the right products and product lines that meet customer demand and company objectives. • Continuous improvement of site effectiveness. • Establish, plan, direct and implement the user interface standards and design of the website. • Manage and direct activities related to SEO/SEM, PPC/CPC, shopping networks, social media, market affiliates, email campaign strategy, shopping engines, and implementation. • Work closely with other segments of the organization and outside partners, vendors and suppliers, merchandising and purchasing (right products, inventory issues) and pricing (promotions, market pricing updates). • Manage marketing spend within annual ROI goals; drive year over year program growth. • Lead, mentor, and directly supervise eCommerce Department members (Customer Service Manager, Website Administrator & Website Analytics Manager), including interviewing, hiring and training employees; planning, assigning and directing work; and appraising performance.
As a family owned and operated business, we recognize that our workforce is our most important asset. Acme prides itself on its friendly, dedicated and knowledgeable staff. To ensure that, we work hard to attract and retain highly motivated individuals committed to performing to the best of their abilities. We offer a competitive compensation and benefit package including health, life, and disability insurance, paid time off, paid holidays, 401k plan, flexible benefit plan, and employee discounts.
For more information on our company, visit our website at www.acmetools.com. EOE.
Submit resume to: email@example.com