Requirements: TMI Hospitality of Fargo is seeking an Organizational Learning and Development Manager to join their team! This position is responsible for defining, creating, recommending and implementing strategies of programs that facilitate professional development, leadership development, and continuous learning for all employees in alignment with the organizational vision, pillars, culture and strategy. Reviews and evaluates in-house practices, procedures, and protocols relating to staff learning and professional development, and makes recommendations on refinements and other upgrades appropriate to meet needs. Responsible for the training budget, and plans for, oversees, and implements in-house training, and will have authority to approve appropriate external employee training.
Essential Functions: • Develops learning, development and training strategy and budget; manages and implements according to approved plan. • Directs the needs assessment for learning, development and training for management and staff to enhance the effectiveness of employee performance in achieving the goals and objectives of the company. • Reviews organization resources to ensure resources are applied to support learning needs based upon projected competencies, organizational changes, and other external factors, as well as the near- and long-term goals of the organization. Directs development of new programs to meet organizational needs, including comprehensive research of "best practice" training tools and methods. Makes recommendations of new programs to VP of Human Resources and/or other appropriate stakeholders for approval. • Assesses current program offerings and resources to determine effectiveness and alignment with Human Resources and overall TMI strategy. Makes recommendations on refinements and other upgrades appropriate to meet needs. Identifies/incorporates best practices and lessons learned into program plans. • Directs staff in development, management and communication of training calendar and overall learning and development marketing plan. Responsible for development, recommendation and implementation of approved tools that measure the effectiveness of training initiatives and reports results to the VP of Human Resources. • Manages leadership, management and organizational development programs. Partners with Human Resources and other organizational staff on implementation of development programs as appropriate. • Manages training staff. • Oversees development and implementation of management orientation program. Evaluates trends in training, learning and development and prepares proposals to implement innovative strategies. Manages appropriate training, learning and development vendor contracts. • Collaborates extensively with intercompany departments to assure a coordinated approach to training, learning and development. Consults with subject matter experts on appropriate training delivery methods and techniques to ensure highly effective training delivery. • Working with Operations management and other Human Resources staff, develops and implements a comprehensive internship program, including course and program assessments, student learning outcomes, and other processes to ensure the optimal effectiveness. • Manages the design and delivery of solutions which includes a blended approach to learning such as coaching, classroom training, 1-to-1 sessions, action learning, e-learning, etc. • Partnering with VP of Human Resources and other HR leaders, develops and implements organizational succession plan. • As part of the HRMS implementation team, assists in developing HRMS requirements in the areas of learning and development and training tracking; assists in HRMS implementation and optimization on an on-going basis as needed. • Other duties as needed or assigned.
Education, Experience: To be successful in this position the candidate is required to have a Bachelor's degree in organizational development, education, business administration or related field; post-graduate coursework desirable; and a minimum of 5-8 years of progressive experience in training or organizational learning & development activities, to include experience managing employees; or equivalent combination of education and experience. They most also demonstrated knowledge through direct experience of learning concepts, training and development methods and techniques and strong understanding and experience applying adult learning processes and techniques, instructional design techniques, and evaluation methodologies. The candidate must have strong planning and project management skills and ability to apply these skills in effective working partnerships across organizational lines. They must have effective verbal, written, organizational and multi-tasking skills. Have the ability to create momentum and foster organizational change. Must demonstrate a strong customer orientation.
Team Benefits: Recognizing the talents and hard work of our associates, TMI Hospitality provides attractive benefits that add value to your compensation package. We understand the need to balance work and home life. Our retirement plan, Employee Stock Ownership Program (ESOP) is a unique opportunity to share in the ownership of our company. • Employee Stock Ownership Program • Health, Dental, Life Insurance • Paid Time Off (Vacation) • Training and Orientation • Lodging Discounts • Flexible Spending Account
To apply, please visit our website at www.tmihospitality.com/ecc