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Job Opportunities

Help Desk Technician
Post Date: 02/13/2018
Close Date: 03/30/2018
Spherion Staffing
2730 7th Ave S

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$30,000 - $49,999

Fargo, ND

Job Description:
We are looking for a competent Help desk technician to provide fast and useful technical assistance for our Industrial client. You will answer queries on basic technical issues and offer advice to solve them.
Qualified candidates must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also have knowledge of LAN, WAN and iSeries Systems.

Mon-Fri 8am to 5pm (After hours work is required at times)
$40-$50K/year DOE

• Troubleshoot and resolve workstation issues including hardware, software, and peripherals. Provide user support and training with emphasis on customer service
• Evaluate user system requirements and assist in creating or implementation IT solutions that meet user requirements
• Assist corporate WAN administrator with WAN changes and troubleshooting
• Work with and assist corporate IT staff and IT staff at other locations Responsible for special projects as requested
• After hours work is required at times. Sometimes this will be planned after hours maintenance and other times it will be unanticipated problems requiring immediate attention

• Excellent customer service and interpersonal skills are required
• Knowledge and experience basic a LAN and WAN troubleshooting endpoint devices
• Knowledge and experience with MS Office applications and MS Operating Systems
• Knowledge and experience in working within a ticketing system
• Knowledge and experience with iSeries Systems and Support of Users of iSeries systems
• Communication skills (both oral and written) English

Contact Information:
To be considered, please apply online at www.spherion.com/fargo
If you have any questions please contact Eric Rasmusson at 701-412-2887
125 ways Main Street ND Summit