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TrainND Manager–Business Learning and Performance Consultative Sales
Post Date: 08/10/2020
Close Date: 09/15/2020
Bismarck State College
PO Box 5587

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$30,000 - $49,999

Bismarck, ND

Job Description:

Creates and maintains business relationships with current and potential clients – 30%
1.Researches leads and qualifies prospects for new clients to build strong, trusting relationships with business and industry leaders in the defined region. Makes contact with potential clients, opening doors for future sales.
2.Identifies major sales opportunities, targets and closes contracts with existing and potential customers.
3.Plans, develops, and manages schedule to meet with current and potential clients. Creates business relationships, maintains list of industry prospects and prepares action plans to meet with them. Is accountable for leads generated, proposals/contacts, and relationship of sales contacts to contracts.
4.Contacts existing and past clients to build strong relationships with business and industry leaders in the defined region. Follows up on new leads and referrals received from contacts.

Develops, sells and administers performance programs for business and industry – 40%
5.Develops customized proposals to meet the performance initiative needs for organizations and their employees.
6.Designs, implements, and manages continuing education programs that support skill development and performance improvement for individuals and organizations.
7.Manages responsive learning and performance programs and value-added services. Participates in the design, development and delivery of quality programs with strong revenue potential. Tracks information and follows up in a timely manner. Plans, manages, reviews performance solutions, products, and curriculum. Promotes, evaluates, and monitors quality of learning. Makes adjustments as needed to achieve the highest results.
8.Seeks new opportunities for programs, certifications and apprenticeships offered through the CE division and works with others to develop and produce programs and products, including marketing and promotional content and materials.
9.Negotiates pricing of contracts with clients and facilitator ensuring learning and performance solutions meet the clients’ need. Effectively uses resources staying within appropriate operating margins and in compliance with NDUS and BSC policies and procedures.
10.Assists with recruiting, selecting, interviewing, hiring and evaluating CE trainers and facilitators. Communicates employee development needs to facilitators to ensure curriculum is in conjunction with the company’s objective.
11.Monitors trends in learning and development to connect continuing education programs to businesses and the Southwest region of ND helping organizations and individuals achieve their goals.
12.Is accountable in meeting established goals in income generated, leads generated, contracts sold, lead to contract ratio, sales cost per contract, repeat services, client satisfaction, responsiveness, and operating margins. Assists in determining goals and developing appropriate marketing strategies for assigned programs.
13.Networks and develops relationships that support the learning needs of businesses, organizations, trade associations and agencies and seeks out opportunities that promote Bismarck State College CE as the learning and performance solution provider of choice.

Provides learning and performance consulting services – 20%
14.Works directly with clients and potential clients to determine business goals and performance gaps and conduct needs analysis leading to solutions that meet the clients’ needs for human performance improvement and value-added services.
15.Develops and conducts company needs assessments, organizes and conducts focus groups, gathers data, analyzes issues and needs to determine goals and performance needs. Recommends appropriate solutions for courses, programs, certifications, training, and/or other value-added services that are linked to the companies’ vision and strategic plan or community needs.

Miscellaneous duties – 10%
16.Promotes innovation, creativity and ideas to improve/enhance processes, functions, etc., in the department and as a whole for the college while focusing on innovation at a flat level and fostering a culture of no fear for innovative practices.
17.Performs other duties as required or assigned.

Required Competencies:

•Appropriate bachelor’s degree (business, education, human resources, training and development, curriculum and instruction, sales, marketing, etc.).
•Three years of experience working with the business and industry community in a sales or consultative capacity.
•Ability to overcome rejections and to spend most of time making contacts and developing relationships.
•Demonstrated successful experience in the areas of contract development, negotiation, customer service, decision-making, project management, marketing and budgeting.
•Excellent computer software skills (i.e., Microsoft Office Suite – Word, Excel, etc., email and electronic calendar), strong internet familiarity with proven searching techniques, and contact management software knowledge.
•Ability to independently manage simultaneously the details of multiple programs and projects, track activities and, meet deadlines as well as work in a team environment.
•Ability to effectively organize, focus, prioritize and execute tasks in a high-pressure environment. Able to keep track of discussions with clients; follow-up with useful information and follow trends critical to clients.
•Knowledge of the business of training adults, the adult learning process and alternative delivery systems.
•Experience in training and development, management consulting, organizational development, workplace training and human performance improvement concepts.
•Excellent communication, presentation, interpersonal, and organizational skills. Ability to read communication styles of team members and clients who come from a broad spectrum of disciplines. Ability to collaborate with business, industry, organizations, agencies, and associations.
•Travel is required (mostly SW region of ND).

Preferred Qualifications:

•More than three years of directly related work experience.
•Master’s degree in a related field.
•Association for Talent Development (ATD) Improving Human Performance Certificate.
•Experience and knowledge in continuing education programs, adult learning principles and concepts, lifelong learning programs and how to apply them to solutions.
•Knowledge of data collection and analysis including surveys, interviews, and focus groups.
•Skilled in facilitation and training.
•Skilled in leadership development programs.
•Worked in virtual/hybrid training platforms
•Evidence of creativity / innovation.
•Enjoys and thrives in a friendly, highly visible, entrepreneurial, and active working environment.

Contact Information:
Human Resources at 701-224-5531 or email: bsc.humanresources@bismarckstate.edu.
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