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Clinical Quality and Services Manager
Post Date: 02/01/2021
Close Date: 03/27/2021
Commmunity HealthCare Association of the Dakotas
1800 E Broadway Avenue, Suite 100A Bismarck, ND 58501

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$30,000 - $49,999

Bismarck, ND, USA 58504

Job Description:
Clinical Quality Improvement Manager

Community HealthCare Association of the Dakotas (CHAD) is seeking a full-time Clinical Quality Improvement Manager. Ability to work from our Bismarck, ND or Sioux Falls, SD office is preferred.

Are you seeking meaningful work and a rewarding career? Then consider a career with us!

Our manager positions earn a competitive wage, and great benefits including health, dental, vision, disability, life insurance, retirement plan, vacation time, sick leave, holidays, wellness and more.


CHAD is a non-profit membership organization that supports North Dakota and South Dakota community health centers (CHCs) in their mission to provide access to health care for all Dakotans regardless of insurance status or ability to pay. CHAD works with health center members and other community leaders and partners to enhance access to affordable, high-quality health care and to find solutions for expanding health care services in areas of the Dakotas that need it most.

For more than 30 years, CHAD has advanced the efforts of CHC's in 62 delivery sites in 51 communities across North Dakota and South Dakota through training, technical assistance, education and advocacy. It's our mission "To foster healthy communities by promoting and supporting programs that increase access to affordable, high-quality care for all." It is our vision for all Dakotans to have access to a high quality system of care.

CHAD is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that candidates can bring and strive to attract staff who will share our cornerstones of character of Integrity, Respect, Reliability, Collaboration, and Innovation.


The Clinical Quality Improvement Manager will work with nurses, providers, and quality improvement staff at member CHCs to support measurable quality improvement, practice transformation, and value-based care aligned with the Triple Aim. The position will lead a collaborative network of health center staff as they work to provide high quality, whole-person care for traditionally underserved populations. They will be a trainer, mentor, coach, question-answerer, and subject matter expert. They will be asked to develop and maintain a strong understanding of best practices and evidence-based standards. They will also represent CHCs and the patients we serve in state-wide and national coalitions and work groups.

This position will work in partnership with the Health Equity Manager and the Behavioral Health and Substance Use Disorder Manager as a member of the clinical team. They will also serve as part of the health center controlled network (HCCN) team leading the Great Plains Health Data Network, which is a network of CHCs across Wyoming and the Dakotas with the mission to "support its members through collaboration and shared resources, expertise, and data to improve clinical, financial, and operational performance."


Bachelor's degree or higher in a health-related area with a minimum of 3 years' patient care experience in a clinic setting preferably at a community health center.
Nursing or other clinical license is preferred.
Must be able to provide clinical assessment and support, facilitate joint planning efforts, and implement strategies to assist clinicians to improve practice management
Strong base of quality improvement and data analysis experience.
Experience and knowledge with electronic health records (EHR) is preferred.
Must have well-developed skills in group facilitation and needs-based group work.
Ability to respond appropriately and professionally to staff and members of the public.
Leadership skills with a strong ability to be both self-directed and team-oriented.
Advanced computer skills including word processing, database, and spreadsheet
Ability to maintain positive and cooperative working relationships with health center members, diverse community groups and other professional organizations.

If you are a positive team player who wants to make a difference in the lives of people in the Dakotas, then APPLY TODAY!

Contact Information:
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

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