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Job Opportunities

Pool Facility Supervisor
Post Date: 11/23/2021
Close Date: 12/15/2021
West Fargo Public Schools
207 Main Ave West

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$30,000 - $49,999

West Fargo, ND

Job Description:
SUMMARY: Hulbert Aquatic Center is accepting applications for a full-time Pool Facility Supervisor to help facilitate logistics of swimming and diving events, special events, and ongoing programming as well as administrative duties. Located in West Fargo, Hulbert Aquatic Center is owned and operated by the West Fargo Public School District. This state-of-the-art facility can hold up to 900 swimmers and 1200 spectators and host national, state, regional, and collegiate swimming and diving events each year.

Implement and coordinate all aspects of events, rentals, reservations, programs, and other event-related services at Hulbert Aquatic Center.
Provide excellent customer service and professional communication in person, and via phone or email.
Maintain thorough knowledge and understanding of all rules, policies, and procedures related to the position. Provide appropriate and accurate information to patrons and guests.
Prepare facility for events and rentals including set up, tear down, and cleaning. Responsible for all aspects of the facility set-up.  Familiarity with all competitive pool configurations is essential.
Serve as a liaison between department staff and event guests.
Respond to inquiries for rentals and events in a timely manner.
Review and respond to voicemails and emails daily.
Collect fees via online programs to maintain accurate records.
Complete deposits of revenue according to fiscal policy, and complete refunds as necessary.
Generate invoices and ensure payment is rendered for all rentals within the established timeframe.
Maintain accurate records regarding attendance, fees collected, revenue deposits, inventory, etc.
Maintain regular communication with supervisor and respond to work-related requests promptly.
Attend and participate in staff meetings and staff training.
Maintains a safe environment for all patrons and employees.
Ensures that the pool physical facility is maintained in excellent operating in accordance with local health department guidelines.
Manage concession stand and event staff/volunteers including inventory control.
Projects a professional image through appropriate dress and professional conduct at all times.
Update Hulbert Aquatic Center website and social media platforms
Work schedules will vary based on facility needs. The facility is utilized any day of the week (Monday-Sunday) with shifts ranging from as early as 5 am to as late as 11 pm.

High School diploma or general education degree (GED)
Current certification for:
CPR and First Aid (or obtain within the first 6 months of employment)
Certified Pool Operator or Aquatic Facility Operator (or obtain within the first 6 months of employment)
Demonstrated experience and ability in all facets of facilities management and special events
Concession stand and/or food service experience
Reliable and dependable attendance
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